Grievance Redressal & Consumer Care

Last updated: 24 August 2026

Awesome Dairy Private Limited provides this grievance mechanism for concerns relating to orders, refunds, delivery, product information, privacy or use of awesomedairy.com.

Grievance Officer

Mr. Amol Ghodke
Grievance Officer
Awesome Dairy Private Limited
CIN: U15122MH2015PTC270115
Unit No. 611, 6th Floor, Vakratunda Corporate Park, Behind Udipi, Off Aarey Road, Goregaon East, Mumbai, Maharashtra, India – 400063
Phone: +91 83084 38840
Email: info@awesomedairy.com
Availability: Monday to Saturday, 9:00 AM to 6:00 PM

How to make a complaint

Please email info@awesomedairy.com or call +91 83084 38840. For order-related complaints, include your order number, registered contact details, the product or service concerned, a short description of the issue and any relevant photographs or supporting information.

Response timeline

Consumer complaints will be acknowledged within 48 hours of receipt and will be redressed within one month from the date of receipt, subject to applicable law and the facts of the complaint. If additional information is needed, we may contact you using the details provided with the complaint.

Escalation

If you are dissatisfied with the initial response, reply to the same complaint communication and state that you are requesting escalation to the Grievance Officer. This process does not limit any statutory consumer right or remedy available under applicable law.